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Citizen's Charter

ERDB Citizen’s Charter

EUMB Citizens Charter

LFO Citizen’s Charter

EPPB Citizen’s Charter

EPIMB Citizen’s Charter

Renewable Energy Management Bureau External Services Pre-Application Process Issuance of Endorsement to other Concerned National Government Agencies and Local Government Units Notice of Intention to Drill (NID) Issuance of Endorsement to Purchase / Transfer / Move Explosives Processing of Safety Officer’s Permit for Renewable Energy Developers Revision of the Work Program Issuance of Certificate of Endorsement (COE) for Duty-Free Importation Certification (DFIC) Assignment / Transfer of Renewable Energy Service Contract Request for Reinstatement of RE Contract Conversion to the New Renewable Energy (RE) Contract Template Renewable Energy Contract Application Transition from Pre-Development to Development Stage

The Contact Center ng Bayan (CCB) is a feedback mechanism of the Civil Service Commission’s main helpdesk where citizens can request for information and assistance on government frontline service procedures, and report commendations, appreciation, complaints, and feedback. The CCB was established by the Civil Service Commission and the Information and Communications Technology Office-National Computer Center (ICTO-NCC) to support the implementation of Republic Act No. 11032, otherwise known as the "Ease of Doing Business and Efficient Government Service Delivery Act of 2018", and Republic Act No. 9485 or the Anti-Red Tape Act (ARTA) of 2007.